Client Support Portal
🛠️ Fast. Secure. Local.
Welcome to the StumpTown MSP Client Support Portal — your hub for getting fast, professional IT support when you need it most.
Whether you're experiencing an issue, need technical advice, or want to check the status of a ticket, our Support Portal makes it easy to connect with us and get the help you need — securely and efficiently.
🔐 How to Log In:
Logging in is simple and secure. Here’s how:
• Click the “Support Tickets” button at the top of the page or visit: https://stumptownmsp.rmmservices.net
Enter your company email address and password.
Forgot your password? Use the "Forgot your password?" link on the login page to reset it.
🔒 Our system uses encrypted connections & Multi-Factor Authentication (MFA) to ensure your data stays safe.
🧾 How to Submit a Support Request Ticket:
Need help? Submit a ticket in just a few clicks:
From the Support Portal:
• Log into the Client Support Portal.
• Click “Submit a New Ticket.”
• Fill out the form with a brief description of the issue.
• Attach screenshots or documents if available.
• Click “Submit” — our team will follow up promptly.
Or, Submit a Ticket by Email:
Simply send an email to: 📬 support@stumptownmsp.com
Include as much detail as possible, such as:
• A description of the issue.
• Any recent changes or updates.
• Your contact info.
🖥️ Remote Support Made Easy with NinjaOne
Our support portal is fully integrated with NinjaOne, a secure Remote Monitoring & Management (RMM) platform. That means:
• We can securely connect to your device.
• Troubleshoot & fix issues quickly.
• Minimize downtime — without disrupting your workflow.
No need to wait for a site visit — most issues are resolved remotely in minutes, not hours.
💬Still Having Trouble? Submit a ticket or Let’s Connect! for Help:
🛟 Open a Support Ticket
📬 Email support@stumptownmsp.com
📞Call 503-735-4774
🕒Support Hours: Monday – Friday, 9:00 AM - 5:00 PM PT
🗓️Book your Free Network Security Assessment