Smart Tech. Local Roots.

What is a Managed Service Provider (MSP)?

A Managed Service Provider (MSP) is a company that remotely manages a business’s IT infrastructure & end-user systems. At StumpTown MSP, we take on the day-to-day responsibility of keeping your technology running securely, efficiently, & strategically — so you can focus on growing your business.

What Does an MSP Do?
Think of us as your outsourced IT department — but local, responsive, & proactive. Here’s what we typically manage for our clients:

Network Infrastructure:
From firewalls to switches & wireless access points, we design,     monitor, & secure your network.

Workstation & Server Support:
We maintain, update, & secure your devices, keeping performance high & downtime low.

Cloud Services & Email Hosting:
We support Microsoft 365, Google Workspace, secure cloud storage, backups, & migrations.

Cybersecurity:
We protect your business from threats with antivirus, firewalls,     multi-factor authentication (MFA), patching, & more.

Compliance & Risk Management:
Whether you need to meet HIPAA, PCI, or other regulatory standards, we help align your IT with industry requirements.

Remote & Onsite Support:
Whether it's remote troubleshooting or boots-on-the-ground technicians, we've got you covered.

Proactive vs. Reactive Support
Traditional IT support is often reactive — waiting for something to break. As an MSP, we take a proactive approach:

Constant system monitoring Automated alerts for issues. Regular     updates & maintenance. Scheduled data backups. Strategic     planning to avoid future problems. This proactive support model reduces downtime, increases productivity, & helps predict IT expenses.

Why Businesses Choose MSPs
Partnering with a Managed Service Provider offers numerous benefits:
Predictable Costs: Flat-rate monthly pricing instead of unexpected break-fix bills.
Expertise on Demand: Access to a full team of professionals without hiring in-house.
Faster Response Times: Priority support & clear service level agreements (SLAs).
Business Continuity: Regular backups & recovery plans keep your data safe.
Scalability: Services grow with your business without the cost of additional staff.

Why Choose StumpTown MSP?
As your local Portland-based MSP, we combine cutting-edge technology with personalized service. Trusted by businesses for over 25 years. Deep roots in the community. Specialized support for IT & OT. Dedicated account managers & fast response teams. Proud partners with Microsoft, Cisco, Dell, HP, & more.

📞 Ready to Simplify Your IT?
Let’s explore how StumpTown MSP can support your team with smarter technology & stronger security.

💬Still Having Trouble? Submit a ticket or Let’s Connect! for Help:
🛟 Open a Support Ticket
📬 Email support@stumptownmsp.com
📞Call 503-735-4774
🕒Support Hours: Monday – Friday, 9:00 AM - 5:00 PM PT
🗓️Book your Free Network Security Assessment