Proactive IT Support Services Tiers

For startups and small offices that need foundational IT support.

Includes:
Remote monitoring & maintenance (core endpoints)
Basic helpdesk support (business hours)
Managed antivirus & patch management
Asset & inventory tracking
Monthly health reports

For growing businesses that need proactive security and compliance.

Includes everything in Seedling, plus:
24/7 remote support
Network security solutions (firewall, DNS filtering)
Email security & spam protection
Microsoft 365/Google Workspace management
User onboarding/offboarding
Quarterly business reviews

For mature organizations that need strategic IT management.

Includes everything in Sapling, plus:
Virtual CIO (vCIO) strategic planning
Compliance & risk management
Advanced threat protection & response (EDR/XDR)
Backup & disaster recovery solutions
Endpoint Detection & Response (EDR)
Onsite support included
Vendor management
Custom SLA