Product
Apr 28, 2025

Security & Threat Protection

Security is only as strong as its weakest link. This article arms you with three critical defenses against cyber-attacks: Recognizing Phishing Emails – Learn the tell-tale signs of spoofed senders, malicious links, and urgent-tone red flags so you never fall for a scam. Setting Up Multi-Factor Authentication (MFA) – Add a second verification step—via app, SMS, or hardware token—to prevent unauthorized access even if passwords leak. Endpoint Protection Best Practices – Ensure every laptop, desktop, and mobile device runs EDR, stays patched, and uses least-privilege accounts to block malware and ransomware. Follow these steps to dramatically reduce your risk profile and keep attackers at bay.

Security & Threat Protection

Low-code tools are going mainstream

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Multilingual NLP will grow

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Combining supervised and unsupervised machine learning methods

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Automating customer service: Tagging tickets and new era of chatbots

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Detecting fake news and cyber-bullying

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1. Recognizing Phishing Emails

Phishing remains the #1 way attackers breach networks. Here’s how to spot a scam before you click:

  • Check the Sender
  • Inspect Links & Attachments
    • Hover before clicking—if the URL doesn’t match the display text, don’t trust it.
    • Never open unexpected ZIPs or executables; ask the sender to confirm first.
  • Watch for Urgent or Fear-Tactic Language
    • “Your account will be locked in one hour!” or “Immediate action required.”
    • Legitimate vendors don’t use threats to force clicks.
  • Verify Before You Act
    • If in doubt, call or email the sender via a known channel (not by replying).
    • Forward suspected phishing attempts to our support address with the subject “Phish Alert.”

2. Setting Up Multi-Factor Authentication (MFA)

Passwords alone aren’t enough—MFA adds a crucial second layer:

  1. Choose Your MFA Method
    • Authenticator app (Google Authenticator, Authy) – most secure
    • SMS codes – easy fallback
    • Hardware token (YubiKey) – highest assurance
  2. Install & Register
    • In each account’s security settings, click Enable MFA.
    • Scan the QR code with your authenticator app and enter the generated code.
  3. Secure Your Recovery
    • Save backup/recovery codes in a secure password manager.
    • Store a secondary method (e.g., SMS) in case your phone is lost.
  4. Enforce Organization-Wide
    • Contact our team to mandate MFA for all business-critical applications.

Pro Tip: Prefix your subject line with “MFA Setup” when emailing us for help rolling out MFA across your team.

3. Endpoint Protection Best Practices

Endpoints are the most common attack vector—lock them down with these controls:

  • Deploy Endpoint Detection & Response (EDR)
    • Agents continuously monitor for suspicious behavior and can automatically roll back malicious changes.
  • Automate Patching & Updates
    • Schedule daily or weekly OS and application patches to close known vulnerabilities quickly.
  • Enforce Least-Privilege Accounts
    • Users work with non-admin privileges. Grant temporary elevation (Just-In-Time) only for specific tasks.
  • Enable Full-Disk Encryption
    • Use BitLocker (Windows) or FileVault (macOS) to protect data at rest if a device is lost or stolen.
  • Schedule Regular Scans & Reporting
    • Run nightly antivirus scans and review alerts in your inbox each morning to catch issues early.

By combining vigilant email hygiene, robust MFA, and enterprise-grade endpoint defenses, you’ll create a multi-layered security posture that keeps threats out and your operations running smoothly.

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